Technology

What might you be doing?

For us, technology is much, much more than simply installing a new operating system on everybody's computer every couple of years. Technology is an integral part of what we do.

Technology is divided into two distinctive yet related areas: Business Technology and Infrastructure. Business Technology is all about the delivery and support of end-to-end applications infrastructure that address current business activity and aspirational business growth, while Infrastructure is focused on our core operating systems, running the datacentres, desktops, networks, mainframes and distributed servers.

To know more about what is Technology, please refer to the Business Areas section.

Our Technology Analyst Development Program is based on flexible rotations which are long enough for you to make a difference, but short enough to allow you to gain wide exposure to the business.  The range of work is enormous, which helps us build flexible groups of versatile and highly skilled technology professionals. Here's a breakdown of potential roles in each area.

Graduate Roles - Business Technology

Business Technology recruits graduates for three key roles: Business Analyst, Application Developer and Desk Aligned Support Analyst. These roles fall within a strategy of plan, build, operate and control.

Business Analyst

In the planning team, Business Analysts and project managers work with internal clients to manage requirements for a huge variety of projects, both long and short term. These include business relationship management, feasibility studies, design specifications, architecture and business analysis, test analysis, user training and final implementation. Sometimes your role might encompass all of these things at once.

As a business analyst you will identify, assess and record near term business needs, recommend business priorities and provide advice on options, risks and costs versus benefits. You will then communicate a business's priorities and objectives to the technology organisation and provide research on whether the recommendations currently exist and whether solutions are feasible. Once the recommendations are approved you will be responsible for creating documents to enable the development team to design and implement. You will be continually present during the design reviews and interface with the respective business until the new functionality is implemented. This is achieved through holding sessions, demonstrations and developing appropriate documentation.

Application Developer

An Application Developer translates business and technical requirements into application modules. This might be at one or more stages of the application delivery life-cycle. For example you are more likely to learn the realities of real-time coding in an electronic trading environment or to develop an understanding of the complexities of developing a pricing system which requires up to 80 inputs to value a complex financial product. In essence you are delivering new business projects and enhancing existing applications to meet ever changing business needs. You would need to participate in project planning sessions with marketers, business analysts and team members to analyse their business requirements and subsequently scope out and define the conditions for projects in line with the ever-changing business needs.

Desk Aligned Support Analyst

As a Desk Aligned Support Analyst you might find yourself working with an e-trading application team, providing business critical systems that allow traders to contribute real-time prices to the electronic markets. You would be responsible for supporting the software that traders use to trade in the market, and the software that risk managers operate to book their trades. Analysts would be required to continually manage and monitor the systems and be the primary support contact for a specific business user group, logging and reacting to support calls, carrying out production configuration changes and managing a production run-time environment. In addition you would help continually improve the processes, procedures, tools and applications. You'll switch quickly between routine daily procedures and the urgent resolution of complex issues under pressure. It's a mixture of fire-fighting and proactive work to prevent future problems.

Graduate Roles - Infrastructure Technology

Infrastructure Technology recruits graduates for three key roles: Project Management, Desktop Support and Network Support. In some instances the positions can combine activities from one or more of these disciplines.

Project Manager

As a project manager in the Global Technology Infrastructure (GTI) Project Management Office (PMO), you will be part of a team that is a centre of excellence in the organisation, populated with personnel that focus on delivering projects across multiple IT and business units with the minimum of disruption to the business and maximum return on investment. The PMO work with the business and IT partners on a wide range of projects relating to increased productivity, cost reduction and risk mitigation. Your technical and organisational talents bring you into close contact with multi-million dollar assignments, including new infrastructure implementations, software rollouts and disaster recovery planning, as well as business orientated restructures and consolidation tasks. The far-reaching implications of GTI projects mean you will be working closely with personnel from the investment bank, ancillary support services and the executive management as well as your GTI colleagues on a regular basis - giving you the opportunity to hone skills and knowledge across a broad spectrum of business-technology interests.

Desktop Support

As a desktop support specialist at J.P. Morgan you will apply your broad based computing knowledge to resolve real technology problems in a diverse infrastructure. You will have the opportunity to become an 'early adopter' of the newest technologies in order to facilitate best practice tactical deployment plans to effectively support and deliver these technologies to the wider banking staff. Complex problem solving and crisis management in front of the business as well as pre- and post- project implementation reviews behind the scenes will allow you to influence the direction and strategy of  your team - the most visible aspect of the corporate IT function. As a technically apt individual with the talent to link technical solutions to practical problems, often before they occur, you will also be given the opportunity to develop your skills at handling more strategic business-IT issues that will require the insight you gain through operating at the seam between these two dynamic environments.

Network Support

As a network specialist at J.P. Morgan, you will find yourself working with the most advanced communications technology available to support the global infrastructure of one of the world's most far reaching financial services corporations. You will be responsible for intra- and inter- regional connectivity as well as links to corporate partners and international trading exchanges. You will play an important part in any consultations with vendors and manufacturers to help build the strategic relationships that facilitate the successful operation of such a fundamental part of the firms IT system. Given the critical nature of your role, you will take ownership of the design, deployment and management of the network under your control, which means taking a proactive leadership role in any cross-functional panels that have stakeholder interests in that infrastructure - everyone from executive management with business risk mitigation issues, to application development teams with systems performance and monitoring concerns will need your expertise.

Can you do this

We're looking to attract those who will form the future pipeline of talent for the Technology business. Joining Technology at J.P. Morgan will place you at the heart of an organisation where ever-changing business priorities and market conditions necessitate an ongoing commitment to innovation and excellence at the highest level.

It's not just about building, buying and implementing the technology. We are looking for people who are genuinely excited by the interaction of business and technology in a global environment. You must have the commercial acumen and strategic vision to see beyond pure system functionality in order to appreciate that our solutions are driven by commercial necessity and the demand to continually offer excellent levels of client service. It's a genuinely demanding environment where you have to quickly understand the commercial and technological processes.

We welcome technical specialists in areas such as software or information architecture. In this instance it is advantageous to have Real Time system experience, Unix, SQL, Excel Macros and one of a number of application languages such as Java, dot Net, C, C++ or VB. The common factors are the capacity to learn fast, the flexibility to deal with diverse and changing circumstances and the personal skills to add value to high-calibre teams.

Aside from technical capabilities, we need people with the natural curiosity and tenacity to see projects through to completion; qualities which will see you thrive in one of the most diverse commercial environments you are likely to encounter.

The rewards and opportunities within Technology are substantial. But you'll have to be flexible - both professionally and geographically - to take advantage.

How to apply?

Please refer to the specific deadlines in this link and submit your applications here.